Policies and Terms
Who we are
Our website address is: https://winefromthetruevine.com.
Contact
If you have a problem related to the booklets, contact us (in the USA) at Wine from the True Vine by sending us a message at: GodsTruth316@yahoo.com.
REMEMBER: As you read and study the booklets, learn from the Bible, the Holy Spirit, and a local church body, God will help you to make right choices. Seek Jesus in prayer and keep Him as your first (top) priority, then do what you learned. If you are a new believer, please find a local church body, or a local small group of mature Christians that meet regularly who will help disciple you. A disciple walks close to Jesus, but it takes time to mature as you follow Him closely, because you have to learn. Mature believers can help you.
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Return Policy
We will, of course, replace any book or booklet which is damaged in transit. Please notify us by e-mail at: GodsTruth316@yahoo.com. Please be sure to include your phone number.
If you wish to return an undamaged purchase for a refund (within 30 days of your order), please let us know by e-mail a: GodsTruth316@yahoo.com. Please be sure to include your phone number. You will be required to pack your returned booklets in a suitable envelope (or box), and send it back to the address below.
Send returns to:
- Wine from the True Vine
- P.O. Box 1265
- Pineville, NC. 28134
Privacy Policy
We will not share your e-mail address with another person, company, church, or organization. We may send you an e-mail or text, no more than once per week, to inform you of new products or special prices.
Shipping Policy
Processing time is 1-4 days right now but times may vary. We use First Class mail for orders of 1-6 booklets. For larger orders, we use Media Mail with a shipment time of up to 7-14 days. Expedited shipments, go by USPS Priority Mail and take 2-5 days after processing. Shipments to Alaska, Hawaii, and Canada may take longer. Unfortunately, we cannot ship outside the U.S. or Canada right now.
Cookies
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If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
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These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
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