Policies and Terms
Who we are
Our website address is: https://winefromthetruevine.com.
If you have a problem related to the booklets, contact us (in the USA) at Wine from the True Vine by sending us a message at: GodsTruth316@yahoo.com.
REMEMBER: As you read and study the booklets, learn from the Bible, the Holy Spirit, and a local church body, God will help you to make right choices. Seek Jesus in prayer and keep Him as your first (top) priority, then do what you learned. If you are a new believer, please find a local church body, or a local small group of mature Christians that meet regularly who will help disciple you. A disciple walks close to Jesus, but it takes time to mature as you follow Him closely, because you have to learn. Mature believers can help you.
We will, of course, replace any book or booklet which is damaged in transit. Please notify us by e-mail at: GodsTruth316@yahoo.com. Please be sure to include your phone number.
If you wish to return an undamaged purchase for a refund (within 30 days of your order), please let us know by e-mail a: GodsTruth316@yahoo.com. Please be sure to include your phone number. You will be required to pack your returned booklets in a suitable envelope (or box), and send it back to the address below.
Send returns to:
- Wine from the True Vine
- P.O. Box 1265
- Pineville, NC. 28134
We will not share your e-mail address with another person, company, church, or organization. We may send you an e-mail or text, no more than once per week, to inform you of new products or special prices.
Processing time is 1-4 days right now but times may vary. We use First Class mail for orders of 1-6 booklets. For larger orders, we use Media Mail with a shipment time of up to 7-14 days. Expedited shipments, go by USPS Priority Mail and take 2-5 days after processing. Shipments to Alaska, Hawaii, and Canada may take longer. Unfortunately, we cannot ship outside the U.S. or Canada right now.
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